Answers, dosed
with precision.

Most of our range is compatible with common accelerators, retarders, and air-entraining agents, but combinations should be trial-batched first — some pairings affect setting time or workability. Send us your intended combination and we'll flag any known interactions before you pour.

Keep containers sealed, upright, and out of direct sunlight, ideally between 5°C and 40°C. Liquid admixtures can separate in extreme heat or cold — re-mix before use if a product has been stored through a temperature swing. Shelf life is printed on each container and typically runs 6–12 months unopened.

Yes. For ready-mix plants and large contractors, we can adjust set time, workability retention, or strength-gain profile to match a specific mix design. This requires a trial batch and lead time of roughly 2–3 weeks — reach out early in your project planning.

Retail-size containers have no minimum. Bulk/drum orders for ready-mix plants and large sites typically start at 200 litres — contact our sales team for exact tiers and pricing per product line.

We deliver nationwide from our Narsingdi facility. Dhaka and surrounding districts typically receive orders within 24–48 hours; other divisions may take 3–5 business days depending on order size and route.

In-stock items ship within 1–2 business days of confirmed payment. Custom or bulk formulations follow the production and QC schedule quoted at order time.

Yes — you'll receive a dispatch confirmation with carrier details and an estimated delivery window by phone or email once your order leaves our facility.

Yes, our technical team offers site visits for active projects, particularly for slump loss, set-time, or strength-gain issues. Call our support line to schedule — same-week visits are usually possible within our delivery radius.

Every product ships with a technical data sheet covering dosage, compatibility, and storage. Test reports and certifications are available on request for tender documentation or client submittals.

Saturday–Thursday, 9:00 AM–9:00 PM (Friday closed). Urgent site issues during a pour can be escalated by phone even outside these hours — call our customer care line directly.

Bank transfer, mobile financial services (bKash/Nagad), and cheque for approved corporate accounts. Bulk orders typically require an advance payment with balance due on delivery — terms are confirmed at quotation.

Products are warrantied against manufacturing defects when stored and used as directed on the technical data sheet. Performance-related claims are assessed case by case with site documentation — contact support to open a claim.

Unopened, undamaged containers can be returned within 14 days of delivery. Damaged or incorrect shipments are replaced at no cost — report these within 48 hours of receiving your order.

Yes. Our formulations are tested and we hold registration and trade authorizations recognized by the relevant regulatory bodies — see the Certifications section on our homepage for current documents.

Yes, Mega Fix Construction Admixture Company Limited is registered with the RJSC. Registration details are available on request for tender or procurement documentation.

Every production batch is tested for specific gravity, pH, and performance benchmarks before release. Batch numbers are printed on each container for traceability.